Condition Item(s) to Check
LED " " (green) is off, Check that UPS is plugged in, AC power is
UPS has no output "on" to UPS and UPS is turned "on".
UPS has little or no back-up time Charge UPS overnight and retry. After 3-5
years, consider replacing batteries if back-up
time is short (MGE P/N 3088201000).
LED " " flashes (green) Many low voltage events or poor voltage and
audible alarm beeps often regulation at receptacle. Try another
(UPS transfers to battery) receptacle.
LED " " (red), beeping Potential internal failure. Restart UPS. Call for
audible alarm assistance If red LED reappears.
LED " " (green), UPS operation on battery due to utility
1 beep every 10 seconds power failure
LED " " (green), UPS operation on battery
1 beep every 3 seconds and battery near exhaustion
LED " " (red), UPS lightly or heavily overloaded.
with beeping audible alarm Reset circuit breaker on UPS if necessary.
Reduce load and restart UPS
LED " " (green) and Faulty battery. Recharge battery.
LED " " (red) Replace battery if fault reappears.
MGE maintains a toll-free number for technical support for US and Canadian customers. Call for
assistance as shown in the "Service and Parts" section of this manual or visit our web site at:
www.mgeups.com
MGE UPS Systems
Ellipse User’s Manual
page 7
Troubleshooting
Model Identification
Ellipse Communications Fax, MGE Part UPC Codes
Model Modem/Network Number
Protection
300 VA USB 89301 635760893014
300 VA – Fax Modem 89303 635760893038
500 VA USB 89304 635760893045
500 VA RS232 89305 635760893052
500 VA – Fax Modem 89306 635760893069
650 VA RS232 89308 635760893083
800 VA USB 89310 635760893106
1200 VA RS232 89314 635760893144
MGE UPS Systems
86-153506-00 Rev. A01
page 6
Run Time Chart for Various Loads
25% Load 50% Load 75% Load 100% Load
Model
300 50 19 12 6
500 35 15 8 4
650 45 19 12 7
800 35 16 8 4
1200 35 15 8 4
Product Specifications
300 / 500 650 / 800 1200
UPS VA rating: 300 / 480 650 / 800 1200 (10 A)
(2.3 / 4 A) (5.7 / 6.7 A) (10 A)
UPS W rating: 180 / 285 420 / 520 780
Surge suppressor 900 / 720 550 / 400
VA rating: (7.5 A / 6 A) (4.6 A / 3.3 A)
Input/Output voltage: 106/120/127 VAC* 106/120/127 VAC* 106/120/127 VAC*
50/60 Hz 50/60 Hz 50/60 Hz
Deep discharge 4 hrs. max 4 hrs. max 4 hrs. max
protection: run time run time run time
UPS back-up time: 6/4 minutes 7/4 minutes 4 minutes
UPS output Modified sine Modified sine Modified sine
wave shape:
Load shedding 3 grouped
receptacles:
Surge suppressor 185 185 185
joule rating:
Input cord: 6 foot with rotating 6 foot with rotating 6 foot with rotating
NEMA 5-15 plug NEMA 5-15 plug NEMA 5-15 plug
Circuit breaker: 10 amp 10 amp 10 amp
Agency approvals: UL, cUL, FCC UL, cUL, FCC UL, cUL, FCC
Recharge time: 8 hours 8 hours 8 hours
Battery: 1 each 12 volt, 5 Ah 2 each 12 volt, 5 Ah 3 each 12 volt, 5 Ah
Battery life: 3 years 3 years 3 years
UPS current limit: >100% Load >100% Load >100% Load
Operating temperature: 0-35 C/32-96 F 0-35 C/32-96 F 0-35 C/32-96 F
Storage temperature: 0-50 C/32-122 F 0-50 C/32-122 F 0-50 C/32-122 F
Size: 10" X 10" X 3.2" 12" X 12" X 3.2" 14" X 14" X 3.2"
Weight: 9 lbs. 13 lbs. 18 lbs.
Warranty: 2 years 2 years 2 years
parts and labor parts and labor parts and labor
Accessories: 6' fax/modem cable, 6' fax/modem cable, 6' fax/modem cable,
communication cable communication cable communication
cable
(RS232 or USB) (RS232 or USB)
(RS232 or USB)
* Input voltage and transfer voltage to battery is user selectable. Go to UPS Manager/UPS Driver in
Solution Pac software to adjust.
Performance & Product Specifications
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